TOPIC:

Dear Customers,

At 1/1/2013 our service provider updated the Apache-Web-Service
on the servers hosting the Online-Matching database of Find My Font.

As a result the Online Matching operation has stopped working
on all Find My Font editions (Free-Trial & Pro) by displaying a "Server Connection" error.

To address this issue, please download and install our new release Find my Font v3.1.01

The free-trial edition download is here:
www.findmyfont.com/index.php/download/download-free-edition

while you can update your Find-My-Font Pro at the following URL by providing your License Number:
www.findmyfont.com/index.php/members/product-update

We are sorry for the inconvenience,
and we wish you a really happy and creative new year.

Fivos

Dear All,

The issue with the server has been resolved and everything works as before.
Update is not necessary but it is suggested.

Sorry for any inconvenience this may have caused.

I just started getting a server error connection when I tried to use this program today. I use the Pro edition. I am using version 3.1.00. Should I download the 3.1.01 to fix this?

Thanks!

I would suggest upgrading to the latest version anyway (v3.1.03).

Your problem is probably related to the server migration issue though. We recently moved our online matching to new servers and you may be trying to access the old ones. It takes up to 48 hours for the name server changes to propagate through the internet.

So please give it a few more hours and try again. Let me know if you still have problems.

(see also the related thread )

Thanks Harris! After downloading the update it is now working just fine!

I have version 3.1.00

where can I find the update? Thank you.

Never mind - I found the 3.1.03 update - and it fixed the problem.